Terms and Conditions

By using our platform, you agree to comply with and be bound by the following terms and conditions.

Welcome to Surest Pay ("we," "us," or "our"). By accessing or using our services, including our website (https://www.surestpay.com/) and upcoming mobile application (collectively, the "Services"), you agree to be bound by these Terms and Conditions ("Terms"). If you do not agree with these Terms, please do not use our Services.

1. Acceptance of Terms

By using our Services, you confirm that:

  • You are at least 18 years of age or have reached the age of majority in your jurisdiction.

  • You have the legal capacity to enter into this agreement.

  • You agree to comply with these Terms and all applicable laws and regulations.

2. Services Provided

Surest Pay provides a platform for bill payments, including utilities, airtime, and internet subscriptions. Additional features may be introduced over time, and their use will be subject to these Terms or any additional terms communicated to you.

3. Account Registration

To access certain features, you may be required to create an account. By registering an account, you agree to:

  • Provide accurate, current, and complete information during the registration process.

  • Keep your login credentials confidential and secure.

  • Notify us immediately of any unauthorized access to your account.

  • Be solely responsible for all activities conducted through your account.

4. Payment Terms

  • All payments made through Surest Pay are final and non-refundable unless explicitly stated otherwise.

  • You are responsible for ensuring that the payment details provided are accurate.

  • We reserve the right to cancel or reverse transactions suspected of fraud or unauthorized use.

5. User Responsibilities

When using our Services, you agree to:

  • Use the Services only for lawful purposes.

  • Refrain from engaging in fraudulent or deceptive activities.

  • Respect the intellectual property rights of Surest Pay and other users.

  • Not interfere with or disrupt the functionality of our Services.

6. Intellectual Property

All content, trademarks, logos, and other intellectual property displayed on the Services are the property of Surest Pay or its licensors. You may not copy, distribute, modify, or create derivative works of any content without prior written consent from Surest Pay.

7. Limitation of Liability

To the fullest extent permitted by law, Surest Pay shall not be liable for:

  • Any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Services.

  • Errors, interruptions, or delays in the Services.

  • Losses resulting from unauthorized access to your account.

8. Indemnification

You agree to indemnify and hold Surest Pay, its affiliates, officers, directors, employees, and agents harmless from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Services.

  • Violation of these Terms.

  • Infringement of any third-party rights.

9. Termination

We reserve the right to suspend or terminate your access to the Services at our sole discretion, without notice, if:

  • You breach these Terms.

  • We suspect fraudulent or unlawful activity.

  • It is necessary to protect the integrity of our Services.

10. Changes to Terms

We may update these Terms from time to time. Any changes will be posted on this page with the updated "Effective Date." Your continued use of the Services after changes are made constitutes your acceptance of the updated Terms.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the Federal Republic of Nigeria. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in Nigeria.

12. Contact Information

If you have any questions or concerns about these Terms, please contact us:

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